Draft privacy policy

This plain-English privacy policy is draft content for owner and legal review before final publication.

Data we may collect

Customer name, email, phone, and WhatsApp number
Booking details, service type, vehicle preference, dates, and notes
Pickup and drop-off locations
Payment references and payment verification details
ID, licence, and handover details where required for Self Drive rental

How we use data

Booking management and customer communication
Payment verification and rental records
Vehicle handover, safety, security, and asset protection
Credit control, damage follow-up, dispute handling, and legal compliance

Who data may be shared with

Company admins who manage bookings
Assigned drivers or chauffeurs where needed for a trip
Payment providers used for M-Pesa, card, or other payment verification
Insurers, repair partners, or authorities where required for accidents, damage, disputes, or legal compliance

Personal data may be processed for rental management, customer service, payment verification, credit control, safety, security, and asset protection. Final legal wording should be approved by the business owner or legal adviser.