Rental terms
This is a customer-friendly summary based on the latest Kimbugi Luxe car lease agreement. It is not the final binding contract and should be reviewed by the owner or legal adviser before publication.
The signed rental agreement remains the controlling document for a confirmed hire. This page explains the main customer obligations in plain English so customers can understand the process before booking.
Full payment must be made before vehicle handover.
Late returns are charged at the daily or hourly rate until the vehicle is returned.
Vehicle condition and fuel level are recorded at handover and return.
Vehicles are comprehensively insured, but the customer is responsible for the insurance excess, listed as 5% of insured value or as per the active policy.
If a vehicle is grounded for repairs after damage during hire, the customer may be responsible for loss of revenue.
The customer covers minor damage such as tyres, lights, glass, paintwork, and accessories.
All vehicle handovers are completed with a company representative, who records all existing damage before release. The customer must inspect the vehicle within two hours and report any additional or unrecorded damage immediately. Damage not reported within this window will be considered to have occurred during the hire.
The customer must use the correct fuel, fluids, and reasonable care during the rental.
The customer must protect the vehicle against damage, theft, illegal use, and careless handling.
The vehicle must be returned to the agreed location and time.
The vehicle must not be used illegally, for racing, towing, or outside Kenya without written permission.
Accidents, theft, breakdowns, or police incidents must be reported immediately.
Personal data is processed only for rental management, credit control, and asset protection, and is deleted once the rental is concluded unless retention is required by law.